ReplyBite uses AI to craft thoughtful, on-brand responses to every Google and Yelp review—so you can focus on running your restaurant, not managing your reputation.
Mike R.
"Best pasta I've ever had outside of Italy. The carbonara was absolutely perfect and our server Maria was incredible. We'll definitely be back!"
ReplyBite Draft — ready to approve
"Mike, thank you so much! Our chef puts his heart into that carbonara recipe—he'll be thrilled to hear this. And Maria is truly one of a kind. We can't wait to welcome you back. Next time, ask about our tiramisu!"
89%
of diners read review responses
< 5 min
Average response time
5 min
Setup time, no contracts
Every unanswered review is a missed opportunity. Every ignored complaint is a customer you'll never see again. The data is clear:
89%
of consumers read businesses' responses to reviews before deciding where to spend their money.
Source: BrightLocal Consumer Survey
53%
of customers expect businesses to respond to their review within 7 days—and you're probably missing that window.
Source: ReviewTrackers
22%
of potential customers are driven away when they see just one unanswered negative review on your profile.
Source: Moz Local Search Ranking Factors
You don't have a quality problem. You have a response problem.
See how ReplyBite fixes thisSimple setup
No contracts. No complicated onboarding. Connect your accounts and ReplyBite handles the rest.
Link your Google Business Profile and Yelp page in a few clicks. We'll pull in all your existing reviews instantly.
Our AI analyzes your past responses, your menu, your brand personality. Every reply sounds like you wrote it—because it was trained on you.
New review comes in? ReplyBite drafts a response in minutes. You review it, tap approve, and it's posted. Or set trusted responses to auto-post.
See the difference
A single thoughtful response can turn a critic into your biggest advocate.
Jennifer L.
"Waited 45 minutes for our food on a Tuesday night when the restaurant was half empty. When the pasta finally arrived it was lukewarm. Our waiter seemed annoyed when we mentioned it. Really disappointing because the food itself tasted good. Won't be rushing back."
No response — 14 days and counting
327 people have viewed this review
Jennifer L.
"Waited 45 minutes for our food on a Tuesday night when the restaurant was half empty. When the pasta finally arrived it was lukewarm. Our waiter seemed annoyed when we mentioned it. Really disappointing because the food itself tasted good. Won't be rushing back."
Tony C. — Owner
Responded 47 minutes later
"Jennifer, I'm genuinely sorry about your experience—a 45-minute wait on a quiet Tuesday is not the standard we hold ourselves to. I've already spoken with our kitchen team and with your server about what happened that evening. You're right that the food quality was there, and that makes the service lapse even more frustrating. I'd love the chance to make it right. If you're open to it, please email me directly at tony@trattoriavita.com—dinner is on us next time. You deserved better, and we know we can deliver it."
Responded in 47 minutes — Drafted by ReplyBite, approved by owner
Everything you need
ReplyBite learns your restaurant's personality, tone, and style. Casual taqueria? Fine dining? Family-owned diner? The responses always match your voice.
Five-star raves get a warm thank-you. One-star rants get a professional, empathetic response that shows you care. Every review gets the right tone.
New review pops up? ReplyBite drafts a response within minutes and sends you a notification. No more reviews sitting unanswered for weeks.
Every response is a draft until you say otherwise. Approve with one tap, edit to add a personal touch, or reject and let ReplyBite try again. Human in the loop, always.
Manage all your reviews from one place. No more toggling between platforms. Connect both accounts and see everything in a single feed.
Running 3 locations? 30? Manage all of them from one account. Each location gets its own voice profile and response style.
Simple pricing
No tiers, no hidden fees, no per-response charges. Just one plan that does everything.
Everything you need to own your reviews
Cancel anytime • No contracts
The math is simple: If responding to reviews takes you 3 hours/week, that's 12+ hours/month. At $79/mo, ReplyBite costs less than $7/hour of time saved.
FAQ
Yes. During setup, ReplyBite analyzes your existing responses, your website, your menu, and any brand guidelines you share. It builds a voice profile that captures how you actually talk to customers—whether that's casual and fun, warm and family-oriented, or polished and upscale. Most of our customers say they can't tell the difference between an AI response and one they wrote themselves.
Nothing gets posted without your approval (unless you explicitly enable auto-posting). If you don't like a draft, you can edit it directly, ask ReplyBite to regenerate with different guidance (e.g., "make it more apologetic" or "mention our new hours"), or write your own response entirely. The AI also learns from your edits, so it gets better over time.
ReplyBite detects new reviews within minutes. A draft response is typically ready for your approval within 2-5 minutes of a new review appearing. You'll get a push notification or email alert so you can review and approve on the go—even from your phone during a busy dinner service.
Absolutely. Every response starts as a draft. You can approve it as-is, make quick edits (add a personal detail, tweak the wording), or completely rewrite it. For restaurants that build up trust with the AI over time, we offer an auto-approve setting for positive reviews while keeping negative reviews in manual approval mode.
We currently support Google Business Profile and Yelp—the two platforms that matter most for restaurant discovery. TripAdvisor and OpenTable support are on our roadmap and coming soon. Connecting your accounts takes about 2 minutes per platform.
Every hour you wait is another potential customer reading your unanswered reviews and choosing your competitor instead. Set up ReplyBite in 5 minutes and never miss another review.
Get Started NowTakes 5 minutes to set up • Cancel anytime • No contracts